 Our reporting tools provide you direct online access to time-critical information to help you identify and eliminate unnecessary costs incurred from downgrades and chargebacks, assist with reconciliation and provide research tools so you can investigate a variety of exception conditions.
Resource Online
Resource Online is our proprietary suite of innovative Web-based tools that enables you to quickly and easily access all of your
processing data. You can view everything from front-end point of sale data to back-end reconciliation data. With just a few mouse
clicks, you'll have a complete snapshot of your financial picture that quickly enables you to take immediate cost savings steps,
such as identifying and eliminating processing errors, downgrades, chargebacks and more.
View a demonstration of Resource Online.
Our quick presentation shows the features of Resource Online modules that are commonly requested by users,
including data security, the ability to administer additional users, and the interactive chargeback and retrieval response system. This presentation was
created for you in Macromedia Flash
and requires the use of speakers.
With the modules of Resource Online you can choose the right tools that will grow with your business:
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Recon Solution - With Recon Solution, you can access comprehensive
bottom-line processing recaps. You can view summary reports, as well as detail reports that provide you with all your
consolidated transaction reporting and reconciliation data. Look up batch and transaction detail, deposits, retrieval and
chargeback requests, qualification data, fees, review your statements online and more!
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Recon Solution offers optional modules including: |
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Decisionable Data - Enables you to analyze payment data in three areas--transacation
qualification, chargebacks and retrievals, and credits without offsetting debits. These innovative reports highlight locations
that may be experiencing payment issues, and ultimately costing your business unnecessarily. |
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Exception Item Respond - An interactive chargeback and retrieval module, Respond
allows you to view and immediately respond to Visa, MasterCard and Diners inquiries over the Internet. Scan and upload your
supporting sales documentation when responding to exception items and eliminate paper and the time spent waiting for faxes to
arrive.
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Instant Alerts - Only Chase Paymentech offers revolutionary Instant
Alerts technology, where you can instantly receive email notifications of potential financial risks and exception conditions
delivered right to your email inbox. Resource Online is the first web-based reporting tool on the market that monitors these
high impact alert categories for exception to the limits you set: Chargebacks, Interchange, Retrievals and Velocity. When
exceptions occur, alerts are triggered, with you determining the what, how and when of receiving your alerts. From multiple
chargebacks at a single location to open batches and repetitive high volume card usage, Instant Alerts proactively keep you on
the forefront of your financial operations. Learn more...
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Virtual Transaction Manager - A secure web-based application providing
ad hoc web reporting that grants a more merchant-centric view of real-time transaction and batch activity. With 24/7 real-time
reporting activity, batch summary figures and detailed transaction data seconds after the authorization, Virtual Transaction
Manager (VTM) provides the detailed level of data you need, whenever you need it. Users can specify a single day to view, or a
date range of days, weeks, or months (up to 6 months). In addition, VTM also offers the user a summary view of card type
transaction counts and net deposits. Security is key with VTM-not only is the data information protected by Chase Paymentech's
firewall, but also user access requires a user id and individual password.
Merchant Updates provides access to front-end merchant maintenance functions for customers who manage their own maintenance and
updates.
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FlexCache Reports - These reports provide Retail merchants with the
summary and detail data they need to manage their Chase Paymentech Gift Card program.
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Other Payment Reporting Products:
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Flexible Data Feeds - Chase Paymentech can deliver the data you need in
whatever format you require - whether you are creating a simple performance spreadsheet or feeding your complex business
management system. Our technical experts can ensure your data is transmitted in accordance with your unique specifications,
including automated delivery of stored value reporting. |
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MyMerchantViewTM - Chase Paymentech's co-branded MyMerchantView
online reporting product is a secure, easy-to-use Internet-based service that provides you with timely access to your credit
card account and transaction information. With a suite of account management tools and direct access to bankcard account
information, MyMerchantView combines the reconciliation, reporting, research, auditing and trend analyses you want with the
financial control that you need for your business.
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Sign up, sign in or take a guided tour today!
Contact your account manager or customer service if you are unsure if you qualify.
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Online Merchant Services from American Express - Gain more control over
your business with Online Merchant Services (OMS) from American Express. OMS provides detailed information on your American
Express data that you can easily access 24 hours a day, 7 days a week. You can view payments and submissions, receive and
respond to customer inquiries and chargebacks, receive fraud prevention tips and update account information. Reports include: |
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Financial reconciliation |
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Customer marketing data including travel trends, top markets and value analysis |
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Fraud information such as the top 15 locations, industry trends and variance
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For more information, to view a demo or to enroll in OMS click on the American Express logo above
or visit the American Express OMS website. |
Our online reporting options are a good example of why at Chase Paymentech we're more than your payments processor, we're your
business partner.
If you are a current Chase Paymentech customer, contact your account manager or call the customer service number found on your most recent
statement.
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This document can be viewed electronically on most computers in a PDF format. The
freely available Adobe Acrobat
reader is required to view and print PDF files. Use of Adobe Acrobat Reader 7.0 is recommended. |
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